FAQs

Frequently Asked Questions

Services
Resources
My Account
Privacy
Advertising

 

SERVICES

What is Italbiz.com?
Italbiz.com is a business-to-business web site with a mission to create new international trade business opportunities and partnerships for the worldwide Italian-oriented business community. We are a modern, online version of the “piazza” or market square. Our services provide access to local markets worldwide and facilitate new international contacts. This unique focus makes Italbiz the ultimate destination for the global Italian-related business community.

How can Italbiz help my Business?
Italbiz offers a range of services to help your company increase its international business, increase sales abroad, find new suppliers and enter new markets.

  • Find new importers, exporters, suppliers abroad.
    • Search directory of over 300,000 companies in 158 countries
    • Promote your business with the Italmail Service to reach a targeted list of companies in our directory
    • Search trade opportunities
    • Post your trade opportunity
  • Find Italian products, suppliers, importers
    • Search directory of over 100,000 Italian companies
    • Get operational assistance to tap the Italian market
  • Get help to expand into new foreign markets
    • Our trade specialists assist you in Italy, USA, Canada, Mexico and Australia.
    • Italbiz screens and finds the right partner for you – importer, exporter, distributor or supplier.
  • Be visible to potential foreign partners
    • Be part of our directory and be at the top of search results.
    • Let the Italbiz b2b community know about your company.
    • Link new contacts to your website, or get a new web site even in another language
  • Get news written by business people for business people
    • Stay in touch with “il mondo in Italiano” around the world.
    • Read news about Italian companies, companies that do business with Italy and Italian culture.

What benefits do I receive as an Italbiz member?
Italbiz services provide your company and your web site with increased international visibility. There are 3 membership levels at Italbiz.

  • The Premium Gold membership gives you an enhanced listing with priority placement, logo, 1 page brochure and a link to your Web site. You get access to directory and business opportunity contact information and in addition, your contact information is always displayed in the search results. You also get a customized business message to 150-targeted companies in our database. Use the brochure page for a custom message to international partners. Use it to write about your company in a foreign language without the cost of translating your entire Web site.
  • A Premium Silver membership gives you an enhanced listing with priority placement and logo. You get access to directory and business opportunity contact information and your contact information is always displayed in search results. You also get a customized business message to 25-targeted companies in our database.
  • A Basic membership gives you a basic listing in the directory. You can search the directory but cannot access contact information. Your contact info is displayed only to Premium members.

Once you join the Italbiz directory as a Premium Gold, Silver or basic member you will be able to post business opportunities in the business opportunity section.

What is the Italbiz Business Directory?
The Italbiz Business Directory is a global database of over 300,000 small to medium sized companies in 158 countries buying or selling Italian-oriented products and services. Your company is welcome to join the directory for free. To access all our services and to take advantage of the power of our directory, you need to become a Premium Member. Thanks to our partnerships with the Italian Chambers of Commerce around the world, our directory also includes the directory of Chamber members and business contacts. Our partnership with Seat Pagine Gialle also means that we have a large list of Italian companies located in Italy interested in doing international business. Join our directory now to allow new potential partners to find you.

How can I list my company in the Italbiz Business directory?
To join the directory, just fill out our brief information form and select the membership level you would like. Join our directory now. Be sure to keep your listing up-to-date. In order to ensure that your company appears in the maximum number of search results possible, keep your listing information complete and accurate. Most important are your e-mail address, your industry sector, and list of products. Users search companies by industry and product key words and use the e-mail address listed to contact you.

To note, Premium Members also get priority placement in the directory and appear at the top of the search results. With over 300,000 companies in the database, a premium membership is key to ensure that users see your listing. Premium Members also get an enhanced listing and their contact information is always displayed in the search results.

I already have my Website; can I add a link to my Italbiz Business Directory listing?
Absolutely. As a Premium Gold Member, you can get a link added to your Web site. For details on having a link to your Web site within our directory, email us at sales@italbiz.com.

Can I build my Gold or Silver listing by myself? Do I need to know HTML?
Building your Gold or Silver listing on Italbiz.com, takes just a few clicks and a little bit of typing. No HTML needed. Our templates make adding your logo, your company description, the copy for your homepage and a photo very easy. However, if you have questions or need help getting started, our customer service team is happy to be of assistance. Send us an email at sales@italbiz.com and we will contact you.

Can I have an Italbiz representative help me set up my listing?
Of course! We have Web professionals standing by to help and to answer any questions you may have. Contact us we will be ready to assist you.

How do I send Customized Business Messages?
Let us know the type of business messages you want to send. Who is your target company, what product/services do they make or sell? Do you want to target a specific country? We will search our database and let you know how many companies fit your criteria. We can write the message for you or translate it in multiple languages for an additional charge. The messages go out in HTML email format or by fax.

What kind of Messages can I send?

You can send a message introducing your company and products or services. Perhaps you are selling a particular product at a discount or looking to buy a specific type of product. Perhaps you will be visiting a particular country or city and would like meet with potential companies in the area. Perhaps you recently opened a new office, a new showroom or started importing a product into a new market. All of these would be relevant and interesting information for target companies.

What is a Business Opportunity?
Companies around the world, looking to buy or sell products, use the Italbiz Business Opportunity section to find the right partner. Business opportunities are active for at maximum 6 months and are then archived in our database. Any member of our directory can post business opportunities to find new suppliers or customers around the world.

Can I post my Business Opportunity on Italbiz.com? How much will I be charged?
If you are an Italbiz member you can post your business opportunity for free. Login and you will go to the My Account page. Click on post a business opportunity. Select the industry sector where you would like your business opportunity to appear. Indicate if the opportunity is for buying or selling. Fill out the form and Italbiz will post your opportunity within 48 hours.

All users can view contact information for sell opportunities. Contact information for buy opportunities can only be viewed by premium members. If you are a basic member, login to view My Account page. Click on upgrade to become a premium member.

How can Italbiz help me Enter a New Market?
Thanks to our worldwide network of partners and contacts we can help you locate and screen local partners and work through local business protocol, cultural issues, translations and more.

Can I sell my products and services directly online?
Italbiz offers templates to design your own personalized site where your products and services are not only showcased, but are available to be purchased online. Contact us to learn more about our e-commerce sites.

Why would a I want to buy online vs to call or fax an order?
Because a business buyer 's goal is to take advantage of cost savings and opportunities. The Internet reduces costs, allowing companies to communicate more quickly and effectively. It is a lot cheaper and faster to place and pay for an order on line. No more issues with time differences, busy phone lines, and hard-to read faxes. Online orders, payments and shipments can be easily tracked and verified. Reducing errors means cutting down on useless costs.

What is a Domain Name?
Domains are hierarchal organizations of web server addresses. Actual addresses of servers are expressed numerically as IP addresses, such as 119.88.19.1. Since these can be difficult to remember, domain names were created for increased usability of the Internet. A particular domain name, such as Italbiz.com, is another way of expressing the IP address of the Web server. Every time a domain name is typed into a Web browser, a Domain Name Service (DNS) program is used to map the domain name to the appropriate IP address. The most common domains (extensions) are .com, .net and .org. When Italbiz.com is entered into a Web browser, the DNS program of the .com domain searches for the individual domain name entered. All .com addresses are registered with the .com domain so it can find all domain names registered within its domain.

How do .com .net and .org differ?
These three top-level domains are among those created as generic extensions, as opposed to the domains that represent particular countries (.it for Italy, .us for the United States). Generally, .com and .net are for commercial Web sites and .org is for non-profit organizations. However, this need not be the case. Anyone can reserve a domain name within any of these extensions provided it has not already been registered.

Once my Domain address is registered, do I need to renew it?
Yes. Depending upon the length of time you reserve your domain name, you need to renew your registration before the expiration date. Otherwise, the domain name will become available for someone else to register.

Can I search the Specialized Directories?
Yes! Thanks to our partnership with Seat Pagine Gialle, the Italian Yellow Pages, you will be able to search all specialized directories of the group. Simply click on the directory logo you want to search and you will be able to find the company you are looking for.

What is a Business Guide? (Italian Only)
The Business Guides are useful tools that provide you with comprehensive trade information by country. The Country Guide contains macro-economic information by country on the 38 most relevant countries that import and export with Italy.

I want to cancel a service. Whom do I contact?
To cancel your subscription to one of our services, email our customer service department and they will contact you directly. 


RESOURCES

What is an IFCC?
Created to assist Italian entrepreneurs doing business in countries around the world, the Italian Foreign Chambers of Commerce (IFCC) are invaluable tools to companies interested in doing business in the global marketplace. Each of the 62 IFCCs located in 38 countries provides its members with services and networking functions designed to increase opportunities in the marketplace.

How can the local IFCC help my business?
Your local IFCC can provide you with a wide range of services designed to facilitate doing business with local partners. As a member you will receive economic data including business regulations, transportation rates, custom tariffs and statistics, and are encouraged to attend the seminars, meetings and trade missions regularly organized by the Chambers.

What is the relationship between Italbiz and the IFCC?
Italbiz and the Italian Chamber of Commerce abroad are partnering to help Italian-oriented SMEs improve their global presence. By combining the Chambers’ strong local presence and understanding of the Italian-related business community with Italbiz.com’s expertise in the web, we are building global business opportunities and partnerships across the world.


Can I buy IFCC's services through Italbiz?

Not at the moment, but you can contact the local IFCC's through Italbiz.com. On the Italbiz Resources page, select the appropriate chamber, send a message describing your needs and request information and pricing. The IFCC will then contact you directly. Italbiz has a list of the services offered by most of the local IFCC's. However, each IFCC offers a slightly different mix of services and pricing will differ by country. You must contact the individual IFCC for detailed information on their service package and to make the actual purchase.

Can I buy Italbiz's services at the local IFCC?
Yes, the local IFCCs will be happy to assist you with developing your web presence  and with building the type of site that meets your needs. Contact your local IFCC or directly Italbiz.


MY ACCOUNT
How can I change my company information after I've registered?
To edit your information, simply click on My Account on the top right of any page and enter the User Name and password you created when you registered. On your account page, click on the Edit Profile/Registration link and easily change all the information about your company.

How can I cancel my membership?
You can cancel your membership any time by contacting our
customer service department.

If I forgot my user name or my password, how do I retrieve this information?
If you have forgotten you password, go to the My Account section, click on the appropriate link within the sign in box and simply enter your User Name. Your password will be sent to the email address provided when you registered. If you have forgotten your user name email us at customerservice@italbiz.com and provide us with your company name, address and contact information. We will respond within one business day.


PRIVACY
(see our
Privacy Policy for details on our commitment to member privacy)

Will I be inundated with "spam" email if I register?
No. We value your privacy and will not sell your information to third parties. We do  offer members the opportunity to contact other members with their business messages. However, we screen every company and message and only send messages to a targeted list of companies, to whom the business message is relevant.

Will my information be shared with third parties?
Your information will not be shared with third parties other than partners of Italbiz. Any partners of ours that do receive your information are under strict contractual obligation not to use your information for spamming purposes.


ADVERTISING

How can my company insert a banner or sponsor Italbiz?
We have various sponsorship opportunities for your company on Italbiz. For more details email us at
advertising@italbiz.com we will contact you promptly with detailed information.

Can I target my advertising to specific audiences?
Yes you can. We can target you advertising to a specific business sector or geographic area. Email us at advertising@italbiz.com and we will contact you promptly with detailed information.